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Legal & Compliance

Privacy Policy

Last Updated: October 26, 2026 | Effective Date: October 26, 2026

1. Introduction & Overview

Welcome to Personal Cloud (personalcloud.ca). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you utilize our self-hosted productivity suite encompassing Mail (mail.personalcloud.ca), Calendar (calendar.personalcloud.ca), Cloud Storage (cloud.personalcloud.ca), and our AI Assistant (ai.personalcloud.ca).

2. Information We Collect

To deliver an integrated productivity environment, we process specific categories of data:

  • Account & Authentication Data: Name, email address, and OAuth authentication tokens (when authenticating via Google or primary credentials).
  • Mail Data: Email headers, body text, attachments, and address book contacts processed via our mail subsystem.
  • Calendar Events: Meeting titles, descriptions, timestamps, attendee lists, and reminders.
  • Cloud Storage Files: User-uploaded documents, media files, and folder metadata stored securely within your private storage instance.
  • AI Prompt Data: Text prompts and queries submitted to our AI assistant layer to generate summaries, drafted correspondence, or task structures.

3. How We Use Your Information

Your data is processed strictly for the following operational purposes:

  • Providing, maintaining, and improving our unified mail, calendar, and storage services.
  • Executing AI assistance tasks locally or securely through authorized API endpoints as requested by you.
  • Authenticating your identity and preventing unauthorized access or abuse.
  • Sending critical security alerts, service updates, and technical support responses.

4. Data Storage, Self-Hosting & Security

Personal Cloud is deployed on dedicated self-hosted infrastructure (running on TrueNAS server environments). We implement stringent security measures including TLS encryption in transit, encrypted volume storage at rest, and zero-knowledge safeguards where applicable. We do not sell, rent, or monetize your personal files or email correspondence with third-party advertisers.

5. Google API Services Disclosure

Personal Cloud's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

6. Your Rights (GDPR & PIPEDA Compliance)

Depending on your geographic region (including the EU and Canada), you hold specific rights regarding your personal data:

  • Access: Request a complete export of all data stored within your Personal Cloud account.
  • Rectification: Correct inaccurate or incomplete profile or account details.
  • Erasure: Permanently delete your account, emails, calendar logs, and uploaded files from our servers.
  • Data Portability: Transfer your files and records in standard open formats.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or data handling practices, please contact our privacy and compliance team at:

Support & Compliance Email: support@personalcloud.ca

Website: https://personalcloud.ca